TransactionsIP LLC is pleased to present the exclusive patents for sale “MANAGING SOFTWARE LICENSES, FAQ, & HELP DESK” which includes U.S. Patents US 7752139, US 7962896, and US 8560948 assigned to Pateneo Inc. The IP relates software license management, software configuration management and user request handling support management system.
The technology disclosed provides the following advantages:
✓ Technology provides reduction in unauthorized use of software.
✓ The server enables the software on the other computer, of a legitimate user who upgrade their computer and thus provides convenience to legitimate users .
✓ Quicker restoration of service, Easy to deploy, low costs, high productivity, increases software distribution.
✓ Reduced support requests by integrating the FAQ and helpdesk system in an easy to use manner.
The software asset management system is estimated to grow from USD 1.16 billion in 2017 to USD 2.32 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 14.87% during the forecast period. In particular, the global helpdesk automation market is estimated to reach USD 11 billion by 2023. The increasing need to manage the life cycle of assets and compliance-readiness, increasing demand for automation routine process contributed in growth of these markets.